Community Guidelines

BeFriend is a global community, and we’re committed to creating an online space where individuals can genuinely connect with new people and make new friends, securely and safely. We created these guidelines to make sure every user has a safe and positive experience on BeFriend. Violating these guidelines can lead to a warning, restrictions on your account, or a permanent ban — see “How We Enforce These Guidelines” below.

Be Respectful

We have a zero-tolerance policy for offensive content and abusive behavior. Bullying, harassment, discrimination, and inappropriate content are strictly prohibited on BeFriend. We take this policy very seriously and have specific moderation procedures in place for reported users and content. Users are encouraged to help keep BeFriend safe by reporting or blocking users who go against this policy. Reported content will be removed immediately until it is reviewed. Conversations with blocked users will be removed along with any type of profile engagement. If you see someone breaking the rules anywhere on BeFriend, report them using the Block/Report button, and we will take it from there. To help keep BeFriend safe, we also use automated tools, including AI services provided by trusted third parties, to screen profiles, posts, and messages for signs of scams, harassment, and risks to minors; a moderator reviews a conversation only when it is flagged or reported. See the How-To section below for step-by-step instructions for reporting and blocking on BeFriend.

Things That Are NOT Allowed on BeFriend

Pornographic or sexually explicit content in profiles, photos, bios or HMU posts
Nude, underwear, or suggestive images
Asking for, sending, selling, or threatening to share nude or sexual images
Unwanted sexual messages or advances (see “Flirting and Sexual Content”)
Any sexual content involving anyone under 18 (see “Child Safety”)
Content that promotes violence or weapons, such as guns or knives
Gory and graphic images
Images that promote any drugs or drug usage
Marketplace activity, such as selling premium Snapchat accounts or selling anything of any nature
Scams, including asking for money, gifts, or payment, or pushing people to other apps to do so
Hate speech or other abusive behavior
Any illegal activity or promotion of illegal activity

Flirting and Sexual Content

BeFriend is about friendship, but we know people sometimes hit it off. Friendly flirting between adults who are both interested is fine. What is not fine:

Sexual messages, comments, or requests sent to someone who hasn’t shown interest
Continuing after someone says no, asks you to stop, or stops responding
Sharing, asking for, or threatening to post nude or sexually explicit images — this is never allowed, even between people who know each other
Using flirting to ask for money, gifts, or contact on other apps for those purposes
Any sexual or romantic approach toward someone under 18 by an adult

If a conversation makes you uncomfortable, you can unmatch, block, or report the person at any time.

Child Safety

BeFriend has zero tolerance for child sexual abuse and exploitation. Any sexual content involving anyone under 18 — including images teens take of themselves or share with each other — is prohibited and illegal in most countries. Grooming, sextortion, and attempts to move a minor to another app or meet them in person for sexual purposes are prohibited.

Accounts involved in child sexual exploitation are permanently banned, and we report child sexual abuse material and exploitation to the relevant authorities, including the National Center for Missing & Exploited Children (NCMEC). We also separate users into age groups, so people can only connect with users in their own age group. Read more in our Child Safety Standards.

Spam

Spam, bot activity, and deceptive practices are not allowed on BeFriend. Spam and bot-like messages are flagged by our system and blocked before they are received by the end-user. Help keep BeFriend safe by reporting users and content that you suspect are spam by tapping “Report”. All accounts found violating this guideline will be terminated.

Impersonation

Any attempt to impersonate others is strictly prohibited. This includes any type of deception about who you are, whether it’s your name, using someone else’s photos, or any other type of deception. Help keep BeFriend safe by reporting users who you suspect are pretending to be someone they’re not by tapping “Report”. All accounts found violating this guideline will be terminated.

Your age. Your age decides who you can see and talk to on BeFriend, so it must be accurate. If we find that you’ve misstated your age, we may correct it — which can change who you can match and chat with — or restrict your account. Repeated or deliberate age deception may lead to a ban.

Obey the Law

You must be at least 15 years old to use BeFriend. In some places the minimum age is higher — for example 17 for our iOS app in most countries, and 18 in the United Kingdom and Ireland — and the age shown when you sign up applies to you. Users under 17 are placed in a separate age group and can only discover, match and chat with others in that group. Illegal activity of any nature is prohibited on BeFriend. Safety is our number one priority. Please do not ever engage in activity or post content of any of the following: threats, drugs, weapons, violence, underage users, sexual services, hate speech, discrimination, impersonation, selling or promoting illegal services. Users are encouraged to use the in-app report button for any suspected underage user who may be wrongfully using BeFriend.

How We Enforce These Guidelines

Warnings. For many violations, such as harassment or unwanted sexual messages, we first send a warning.
Repeated violations. Warnings add up. An account that keeps receiving warnings, or is reported for the same behavior by several different people, will be banned.
Immediate bans. Serious violations — including child sexual exploitation, sextortion, threats of violence, scams, and fake or bot accounts — lead to an immediate permanent ban.
Device bans. Bans apply to the account and the device used, and creating new accounts to get around a ban is not allowed.
Everyone follows the same rules. These guidelines apply equally to all users, including subscribers and users who have made purchases. As stated in our Terms of Service, purchases are not refunded when an account is banned for violating our rules.

How-To

How to Report / Block Someone from Their Profile

You can report / block any account that distributes or promotes inappropriate content, abuse, or spam, or anything else that does not follow our Community Guidelines directly from their profile page. All reports are secure and your information is never shared with the person you are reporting. To report / block someone from their profile page:

Tap the report icon in the bottom right corner of their profile card
Tap “Report” or “Block”

How to Report / Block Someone from a Chat

To report / block someone from a chat:

Tap the report icon in the top right corner of the chat screen
Tap “Report” or “Block”

We would again like to reiterate how important it is for users to report any accounts that violate any of the above guidelines. Your reports are super effective in filtering out any and all content that doesn’t belong on BeFriend.

Appeals and Contact Us

If you believe a warning or ban on your account was a mistake, email support@befriend.cc from the email address linked to your account (or include your BeFriend username) and tell us what happened. We will review your case and let you know the outcome. For any other questions about these guidelines, contact us at the same address.